Anthony Carton
User Experience Researcher

Professional Experience

Organized by Start Date

Senior User Experience Researcher

• IBM iX, full-time contract through Cerebral Technologies
• October 2021 – January 2022
• Fully Remote

• Developed research plan including discussion guides and screening surveys for UX Lead.
• Executed qualitative user research, conducting interviews, usability testing, and data analysis
• Synthesized research findings for design team and presented findings to internal and client teams
• Created and presented primary user personas, journey maps, and competitive analysis.

Professor, UX Research and Design

• Fort Lewis College
• August 2017 – July 2022
• Durango, CO

• Performed applied UX research such as Usability Testing, Contextual Inquiry, Interviews and UI Verification.
• Facilitated design sprints, critiques and immersive design thinking activities.
• Conducted consultations with local organizations, making recommendations for process planning, accessibility, and lab setup.
• Developed budgets and timelines for research and design projects.

Fellow in Human Factors

• NASA Marshall Space Flight Center
• June 2015 – August 2015
• Huntsville, AL

• Initiated research program investigating collaborative interaction during in-space habitation.
• Located and compiled examples of colocated collaborative work to demonstrate scope of inquiry.
• Interviewed stakeholders to document unique needs of astronaut team work.
• Planned and executed motion capture study to recommend design guidelines for improved collaborative use.
• Performed video analysis of collaborative interaction in zero-g, documenting interface use and manual maintenance tasks
• Analyzed and presented findings in NTRS technical paper and CSCW2016 workshop on collaborative interaction.

Professor, UX Research and Design

• South Dakota State University
• August 2013 – August 2017
• Brookings, SD

• Performed fundamental UX research in design for aging, information finding/refinding and interaction design.
• Facilitated design sprints, critiques and immersive design thinking activities.
• Developed budgets and timelines for research and design projects.

Research Assistant in Wearable Technology

• University of Minnesota Wearable Technology Lab
• January 2011 – May 2013
• Minneapolis, MN

• Designed, prototyped and programmed wearable distance sensing system for firefighters.
• Designed, prototyped and programmed wearable signaling system for cyclists.
• Presented work at UBICOMP 2012, ISWC 2012, and Augmented Human 2013.

Additional Applied UX Research Experience

In addition to my full-time professional roles, I have remained engaged in applied UX Research in the following roles:

UX Design and Accessibility Consultant (Freelance Remote Consultant)

• Sight Connection
• January 2018 – June 2019
• Seattle, WA

• Proactively recommended and implemented Accessibility improvements for client facing website, users transitioning to blindness and loss of sight.
• Designed collateral material (print and digital graphic design work) with attention to accessibility for high-contrast user interfaces and reading materials.

User Experience Researcher and Team Lead for Cannabiz.com (Startup Competition / Hackathon Team)

• 2019 Go Code Colorado Startup Competition
• February 2019 – May 2019

• Coordinated user interviews, heuristic analysis, and customer journey mapping.
• Synthesized user-oriented recommendations for web-based data products to assist hemp farmers in locating farmland with necessary agribusiness resources and incentives.
• Communicated user needs through LEAN business model, information architecture model and user interface prototypes.

User Experience Researcher and Team Lead for FleetMaven.com (Startup Competition / Hackathon Team)

• 2018 Go Code Colorado Startup competition
• February 2018 – May 2018

• 1 of 10 teams selected to advance to the competition's final round.
• Lead user stakeholder interview efforts and design thinking charrettes to identify product opportunities.
• Translated user needs into web-based data product to assist business owners in conversion to electric fleet vehicles.

Skills

User Experience Research:

• Information Architecture Research Methods: Eye Movement Tracking, Card Sorting
• Usability Testing Methods: User Observation, Think Aloud Protocol, Motion Capture, Wizard of OZ studies.
• Design Ethnography Methods: User Interviews, Contextual Inquiry
• User Interface Verification Methods: Heuristic Analysis, Expert Review, Responsive Design Verification
• Voice of Customer and Persona development
• Task Analysis, User Experience Flow Diagrams with Lucid Chart or Visio
• Customer Journey Mapping or User Story Mapping with Mural.cc

User Experience Design / User Interface Prototyping:

• Wireframing with Adobe XD, Axure, Sketch or OmniGraffle
• Site-mapping / IA Diagramming with Lucid Chart, Draw.io, Visio or OmniGraffle
• High-fidelity / Digital Prototyping with Adobe XD, Axure RP, or Sketch
• Higher-fidelity Prototyping with HTML/CSS

Front-End Development:

• Responsive HTML5/CSS3 using grid, flexbox or float.
• Object-oriented JavaScript with ES6
• Event handling with jQuery or vanilla JS
• RESTful requests with Insomnia
• GIT Version Control in the Terminal, Atom or Dreamweaver

Education

MFA: Design

• May 2013
• University of Minnesota, Minneapolis MN
• Minor: Human Factors & Ergonomics

BFA: Design

• December 2007
• Southern Illinois University, Carbondale IL

Front-End Web Developer Nanodegree Certificate

• October 2018
• Udacity.com