ANTHONY CARTON

This project focused on understanding the pain points and needs of customers of a chemical products e-commerce platform. Through user research and testing, we identified pain points across the product search, browse and search, and checkout/cart experiences. The main pain points included stock availability, pricing confusion, and limited information on shipping and availability.

This UX research case study explores the potential for collaborative work in Low Earth Orbit (LEO), and identifies design requirements that can support effective collaborative work on the International Space Station (ISS) and future in-space habitats.

This UX research was conducted to understand the needs and challenges of users transitioning to blindness due to either injury or age-related eye diseases. The study utilized a range of research methods including surveys, user interviews and contextual inquiry, usability testing, and competitive analysis. The study identified several key insights and provided recommendations for improving the accessibility and usability of products and services for users with visual impairments.